canada post xpresspost delivery guarantee
What's included Xpresspost™-USA shipping service is a fast and affordable way to get your goods to the United States. Choose Xpresspost-USA service and automatically get these features: Guaranteed delivery times of 2 and 3 days between major centres in Canada and the U.S.A.* Delivery confirmation and the ability to track your items online. Coverage up to $100 for loss or damage (excludes prepaid envelopes). Delivery to Post Office boxes where available. Signature *Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions. What's extra Add options for a fee: Increase coverage up to $1,000 for loss or damage (excludes prepaid envelopes). Send oversize items. Read the full list of features and options. About pickup service Submit a one-time on-demand request or set up regularly scheduled pickups—all online. Learn more about pickup. Xpresspost-USA specifications Your Xpresspost-USA documents and parcels must meet our size and weight specifications. Parcel length, width, height and girth Length: Longest side of your item Width: Depth of your item Height: Thickness of your item Girth: Distance around your item Girth = (width + height) x 2 Length Width Height Weight Minimum 21 cm 14 cm 1 mm - Maximum Length = 1.52 m Length + Girth = 2.74 m 30 kg Rates & prices Shipping rates are based on the origin, destination, weight and dimensions of your item and the options you choose. Find a rate for your item now. Buy Xpresspost-USA service online using our Electronic Shipping Tools or in person at any Post Office. Discounts Save 5% when you join our VentureOne™ program for small businesses. Get volume discounts if you regularly ship large quantities. Call 1-866-757-5480 for more information. Get an additional 3% discount when you use our Electronic Shipping Tools to prepare and pay for your shipments. Shipping is simple Whether you buy the Xpresspost-USA service online or at one of our nearly 6,500 Post Offices, it's easy to use. If you are using Xpresspost-USA prepaid envelopes, simply complete the shipping label. If you're using your own packaging, complete an Xpresspost-USA shipping label and customs declaration. Get everything you need by visiting our online business store or calling us at 1-877-632-6347. Every Xpresspost-USA item has delivery confirmation included, so you can check the delivery status of your shipment online anytime. You can even get the latest tracking information sent directly to your inbox or wireless device. Prepaid envelopes and labels—buy now, use anytime Xpresspost-USA service is also available in convenient prepaid shipping envelopes. They feature flat rate pricing and can be purchased in advance and then used whenever you need them. Please note that Xpresspost-USA prepaid envelopes can only be used to send documents of no commercial value. You can buy prepaid shipping products: From our online store. Through Customer Service at 1-877-632-6347. By contacting your Canada Post representative. At your local Post Office. Non-prepaid convenience envelopes Do you prefer 'pay-as-you-go' shipping? Order our non-prepaid Flexipack™ envelopes. They're free—so you only pay for shipping when you purchase your shipping labels. Contact your Canada Post representative for more details. Support Need help? Contact us and we'll gladly answer your questions.