postal guide

SITE MAP The site map gives you a quick overview of the site and a brief explanation of each component of the Postal Services Information site. Postal Services Information The source for detailed information on Canada Post's core products and services. Contains link to Customer Guides or to Postal Guide for each core products and services. Important Updates Important updates can now be found at the beginning of each document. Customer Guides The Service Overview is an outline of each module. The details within each module form the Customer Guide and is part of the Agreement between the customer and Canada Post. It is the customer’s obligation to meet all requirements outlined in the Agreement. Modules Service Overview The Service overview module is a quick reference document that provides a summary of key information pertaining to the service. This module can be used by customers, mail service providers and agencies to ensure that your mailing needs and expectations are met. Data and Targeting The Data and Targeting module provides a more in-depth look at Canada Post Data and Targeting Solutions as a component of Smartmail Marketing™. This module is available for Personalized Mail and Neighbourhood Mail services. Pricing The Pricing module provides detailed information on pricing for service options such as standard and oversize. This module also includes pricing information related to address accuracy, phantom pricing, incentives, item and order level surcharges and adjustments (if applicable). Designing The Designing module provides all the detailed information needed when designing and creating your mail item. This module includes mandatory requirements to ensure that we can process your mail efficiently avoiding delays and surcharges. Preparing The Preparing module provides detailed information that you will need when preparing your mail items prior to depositing your mailings at a Canada Post facility. Creating an Order The Creating an order module provides general information that you will need prior to depositing your mail. Depositing The Depositing module provides information on the documents you will require at the time of deposit. This section will help ensure that your mail is deposited at a location that is properly equipped and capable of handling your mail on time. Paying and Terms The Paying and Terms module has two sections. The paying for your mailing section describes the different payment and proof of payment options available for the service you have chosen. The terms section contains the general terms and conditions of your agreement. How to videos Our “How to Video” Library will help you become more familiar with services and tools. Canada Postal Guide The Canada Postal Guide contains detailed information on products and services offered by Canada Post for mailing within Canada, to the U.S.A. or internationally. Prices The source for detailed information on Canada Post’s prices. Includes Consumer (Counter) prices, Business prices, Parcel Services prices – Commercial price guide, as well as support documents and tools. Postal Indicia Postal Indicia provides specifications and artwork for the various postal indicias. Container Labels Container Labels provide the printing specifications and the artwork for the container labels to be used in conjunction with the different services and options. International Destination Listing Provides information on requirements, prohibited and restricted items, and documentation required for mailing to international destinations. General Terms and Conditions General Terms and Conditions apply to products and services offered by Canada Post. Glossary Provides definitions of frequently used terms referenced in Postal Services Information documents. Canada Post Corporation Act and Regulations This link takes you to the Canada Post Corporation Act and Regulations on the Government of Canada web site. Other Useful Links Includes interesting site addresses on the World Wide Web. Contact Us Contact Us tells you how to get in touch with Canada Post online, by mail or by phone.